4 General requirements

4.1 Impartiality

Clause 4.1.1 to 4.1.5

4.2 Confidentiality

Clause 4.2.1 to 4.2.4

5 Structural requirements

Clause 5.1 and 5.3

Clause 5.4 and 5.5

Clause 5.6 and 5.7

6 Resource requirements

6.1 General

6.2 Personnel

Clause 6.1 to 6.2.3

Clause 6.2.4 and 6.2.5

Clause 6.2.6

6.3 Facilities and environmental conditions

Clause 6.3.1 to 6.3.5

6.4 Equipment

Clause 6.4.1 to 6.4.2

Clause 6.4.3

Clause 6.4.3 and 6.4.4

Clause 6.4.5 to 6.4.7

Clause 6.4.8 to 6.4.9

Clause 6.4.10 to 6.4.13 - Coming soon

Coming soon

6.5 Metrological traceability

6.6 Externally provided products and services

7 Process requirements

7.1 Review of requests, tenders and contracts

7.2 Selection, verification and validation of methods

7.3 Sampling

7.4 Handling of test or calibration items

7.5 Technical records

7.6 Evaluation of measurement uncertainty

7.7 Ensuring the validity of results

7.8 Reporting of results

7.9 Complaints

7.10 Nonconforming work

8 Management system requirements

ISO 17025:2017 Contents